MLG believes that:
- All incidents and injuries are preventable and everyone has a right to go home safely.
- When we show people and customers respect, we will be respected.
- People perform best when they are empowered, accountable and recognised.
- Sometimes when we don’t get it quite right, we learn from our mistakes. This is an important part of our journey towards excellence in customer service delivery.
- We must act ethically and within the law and;
- Our customers success establishes MLGs journey to success.
Integrity and Trust
Being honest, fair and ethical in the way we work.
Leadership, Passion and Courage
We are passionate about leading change.
We deliver and perform with enthusiasm, energy and conviction.
Customer Service
We employ the right people and deliver exceptional service.
Teamwork
We view our customers as partners and focus on building long-term relationships.
Safety and Environment
This is our number one priority – it underlines every activity we undertake.
Continuous Improvement
We deliver first class performance with value and always look to be better.
Performance
Optimising assets and people to ensure competitive efficiency.